Needs are being met through universal services. May have additional needs that can be met within existing services.
Has additional needs that can be met through partnership working led by existing service.
Has multiple needs that require an active and coordinated response involving multi-agency working.
Has a high level of unmet and complex needs that require statutory intervention or is in need of protection.
Non-compliant behaviour; involves proactively sabotaging efforts to bring about change or alternatively passively disengaging.
Disguised compliance; involves clients not admitting to their lack of commitment to change but working subversively to undermine the process.
