Families tell us that they want ‘help before problems turn into crises’ and that a ‘single gateway to information and support is the best way to ensure families get the help they need’.
The Family Commission, Starting a Family Revolution: Putting Families in Charge, 4Children (2010)
The Multi-Agency Safeguarding Hub (MASH) has been implemented to safeguard Torbay’s children and families. It aims to provide the highest level of knowledge and analysis of all known intelligence and information across the safeguarding partnership to ensure all safeguarding activity and intervention is timely, proportionate and necessary.
The vision is to identify and make safe at the earliest opportunity all vulnerable people in our communities through the sharing of information and intelligence across the safeguarding partnership.
Torbay’s MASH aims to provide a more consistent, timely and co-ordinated multi-agency response to individual situations relating to welfare and safeguarding concerns to children and young people. The intent is to improve the quality of information sharing between agencies in order that decision making can be both more effective and more robust.
Referrals must be made to the Multi Agency Safeguarding Hub (MASH) in one of the following ways:
MASH Referral Form
The Operational Procedures for Torbay MASH can be accessed here
MASH focuses on three main functions:
The MASH is a team of people who continue to be employed by their individual agencies but who are co-located in one office.
Torbay MASH is co-located in Tor Hill House, Torquay. Torbay MASH currently consists of:
Objectives of MASH include:
Torbay MASH has been developed in line with and supported by Torbay Council, Torbay Safeguarding Children Board, Devon and Cornwall Police, NHS England, Torbay Safeguarding Adults Board and Torbay Probation.
Torbay’s Multi-Agency Safeguarding Hub (MASH) will provide information sharing across all organisations involved in safeguarding - encompassing statutory, non-statutory and the third sector. Essentially the hub will analyse information that is already known within separate organisations in a coherent format to inform all safeguarding decisions. All partners will work together to provide the highest level of knowledge and analysis to make sure that all safeguarding activity and intervention is timely, proportionate and necessary.